Product Overview
It is the annual contract that allows selecting which assistance services to activate based on the operational needs and includes:
TECHNICAL BULLETINS
To receive and view information on frequent problems and related repair procedures, operating principles of an electronic or mechanical system, procedures to find the solution to the problem. All this thanks to documents filed by vehicle, enhanced with images or easily interpretable comparative charts.
SOLVED PROBLEMS
It allows accessing TEXA’s diagnostic databases easily to search for repair procedures already encountered and registered by our Call Center technicians. This way vehicle repairers can access, 24/7, thousands of practical troubleshooting cases, tested on site by mechanics all over the world.
CALL CENTER / iSUPPORT
Needed to contact the TEXA phone support centre and receive assistance by qualified technicians that guide the user towards the solution of the fault in a few simple steps. An alternative that can be used is iSUPPORT, a service that allows asking for technical support directly from the diagnostic tool for the solution to any possible problem. TEXA also offers a dedicated ADAS line to answer any question and solve any need.
